Support
Need help with onboarding, integrations or security reviews? Reach out and we'll respond within one business day.
Contact
For production customers we provide a dedicated Slack channel and 24/7 incident response.
- Primary Support: ms1591934@gmail.com
- Escalation Desk: admin.sentinelnexus@mayankiitj.in
- Security Disclosure: admin.sentinelnexus@mayankiitj.in
- Founder: mayyanks.app / mayankiitj.in
- Social: LinkedIn · Instagram · GitHub
Support SLA
Critical security incidents
< 30 min response
Production support tickets
< 4 hrs response
General onboarding queries
1 business day